1. What is PlushMonde?
PlushMonde is a luxury store offering handcrafted treasures from Kashmir, including pashmina scarves, saffron, paper mâché decor, and silk carpets. Our products are crafted by skilled artisans, combining traditional craftsmanship with modern elegance.

2. How are your products made?
Our products are handmade by artisans from Kashmir, using age-old techniques passed down through generations. Each item, whether it’s a pashmina scarf or a paper mâché box, is crafted with care and precision, ensuring top-quality craftsmanship.

3. Do you offer international shipping?
Yes, we offer international shipping. We ship our products worldwide, so no matter where you are, you can experience the luxury of Kashmiri craftsmanship.

4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.

5. Are your products available in stores?
Currently, all of our products are available online through our website. We focus on providing a seamless shopping experience with home delivery.

6. What materials are your pashmina scarves made from?
Our pashmina scarves are made from premium-quality pashmina wool, handpicked from the Kashmir region. The scarves are lightweight, soft, and perfect for all-season wear.

7. How should I care for my pashmina scarf?
To keep your pashmina scarf looking its best, hand wash it in cold water with a mild detergent or dry clean. Store it in a cool, dry place, and avoid exposure to direct sunlight for extended periods.

8. Is the saffron you sell authentic?
Yes! Our saffron is 100% pure and handpicked from the saffron fields of Kashmir, known for producing some of the finest saffron in the world. We ensure that all saffron is harvested using traditional methods to preserve its quality and aroma.

9. Can I return an item?
We accept returns within 14 days of purchase if the product is in its original condition. Please refer to our return policy for more details.

10. How do I contact customer support?
You can contact our customer support team through our contact form on the website. We’ll be happy to assist you with any questions or concerns!